Passenger rights

Passenger rights

The European Union has laid down common rules regarding compensation and assistance for passengers. This regulation came into force on 17th February 2005 and extends the scope of the protection offered to passengers and strengthens their rights.

As part of a large-scale awareness-raising campaign, the European Commission has published a brochure entitled "Air passenger rights" which summarises the main features of current legislation in this area. This brochure is available in all airports.

For more information, go to the website of the European Commission.